Moderation: Oleg Kamberski, IRU

•       Introduction

IRU and APC

•       Multimodal transport terminals – a must for the future

John Gilbert, President, Eurolines

•       Provision of high standard services for passengers – the importance of bus and coach terminals in the implementation of the Bus and Coach Passenger Rights Regulation"

Meglena Kuneva, Special Adviser on passenger rights to European Commission Vice-President Siim Kallas

•       The role of bus and coach terminals in providing services and information designed for all: the passengers’ experience of Riga’s international coach terminal

Representative, Organisation of people with disabilities and their friends “Apeirons”

•       How to guarantee the access of buses and coaches to other transport modes’ infrastructure?

Representative, Latvian Ministry of transport

•       How is the lack of bus and coach terminals hampering the opening of long-distance bus and coach services in Germany?

Stefan Christian, APC President

•       How to make railway stations true multimodal hubs, including for buses, coaches and taxis?

Representative, European railways industry