Recently, regulators world-wide have been drafting new laws to protect the interest of consumers and empower their choice online.

The European Union is close to adopting a landmark big tech regulation, the Digital Markets Act, which will clarify the responsibilities of digital platforms vis-à-vis their users and customers. The EU antitrust enforcement also played an important role in rebalancing these relationships preferring consumers and fairer markets.

The U.S. lawmakers introduced the American Innovation and Choice Online Act to prevent tech platforms from favouring their own products or services, among other issues, and the Open Apps Market Act, seeks to require the dominant app stores to make it easier for developers to distribute their apps and connect with their customers. Meanwhile, in the U.K., the Competition and Markets Authority is waiting to launch much anticipated Digital Markets Unit.

However, the changes brought about by legislation and antitrust enforcement in digital markets, must be discussed from a consumer experience perspective. Questions have been raised regarding consumer choice online and ways to ensure that consumers have more quality options and can make more informed decisions when shopping, working, planning and communicating online.

Speakers:

• Richard Stables , CEO, Kelkoo Group
• Stefan Hunt, Chief Data and Technology Insights Officer, UK Competition and Markets Authority
• Michael Koenig, Adviser for Digital Markets Act, Directorate‐General for Communications Networks, Content and Technology
• Marcel Kolaja, Member of the European Parliament
• Jon Leibowitz, Former Chairman, Federal Trade Commission, and former Partner, Davis Polk & Wardwell
• Rachel Brandenburger, APCO Worldwide IAC and Visiting Research Fellow, University of Oxford’s Institute of European & Comparative Institute

Moderator: Khushita Vasant, Senior Correspondent for US Antitrust Enforcement and Litigation, MLex