Course description

The world is becoming increasingly smaller. Globalisation has impacted the way we all work, creating key trading partners out of once-distant economies. Now more than ever, is it important to forge strong, long-lasting relationships which can support increasing international business. The intercultural nature of these relationships requires our natural ways of behaving, acting and thinking to be adapted.

About the event

Overall, in view of the shortage of skilled workers, new talent groups must be leveraged and recruitment processes redesigned. Administration must position itself as a competitive employer. For example, sustainable HR management, ecological awareness in the organization and corresponding measures, career opportunities at every phase of life, diversity management, participation and collaboration all offer incentives to attract and retain talent.

About the event

Continuous self-evaluation process within public administration is a premise for efficient and high-quality public services. Managers, together with employees, can improve their organisation on the basis of Common Assessment Framework (CAF), a quality tool for good governance and excellence in the public sector, developed by EIPA together with EUPAN network.