The European medical on-call service number 116 117 was fi rst introduced in Germany in 2012. To date more
than three million patients have benefi ted from its non-emergency medical assistance service. First steps
have been taken in several countries to establish a European number for harmonized services of social value.
The German Association of Statutory Health Insurance Physicians cordially invites you to join us for a
workshop with experts from Austria, Estonia, Sweden and Germany. We would like to provide you with our
key fi ndings following the implementation of 116 117 in Germany and to discuss best practice and future
challenges with you.
The event will be held under the auspices of MEP Norbert Glante and will be followed by a reception at
the European Parliament, Altiero Spinelli Building, Salon des membres

WORKSHOP

3:00 TO 6:00 PM / EUROPEAN PARLIAMENT, ALTIERO SPINELLI BUILDING / ROOM ASP 3F383
Welcome speech

• Dr. Hans-Joachim Helming, Chairman of the Board, Association of Statutory Health

Insurance Physicians Brandenburg (KVBB)
116 117 from the perspective of the EU Commission

• Vesa Terävä, EU Commission DG Connect, B2 Unit Leader

Implementation of 116 117 in Germany and assessment of the first year

• Dr. Branko Trebar, German Association of Statutory Health Insurance Physicians (KBV)
• Dr. Hans-Joachim Helming, Chairman of the Board, Association of Statutory Health

Insurance Physicians Brandenburg (KVBB)
Current stage of implementation in Austria

• Christof Constantin Chwojka, Managing Director 144 emergency-call Lower Austria

Current stage of implementation in Sweden

• Björn Gustafson, County council of Stockholm, Operating Manager of 1177 Sjukvårdsrådgivningen

Current stage of implementation in Estonia

• Tanel Mätlik, Programme Manager, NGO Estonian Advice Centre

RECEPTION

6:30 PM / EUROPEAN PARLIAMENT, ALTIERO SPINELLI BUILDING / SALON DES MEMBRES
Welcome speech

• Norbert Glante, MEP

Keynote speech: 116 117—a contribution to patients‘ mobility

• Dr. Andreas Köhler, Chairman of the Board, German Association of Statutory Health

Insurance Physicians (KBV)

To register please send an email to: 116117@kvbb.de