What is this course about?
This interactive annual public sector innovation lab aims to provide you with a sound background to the main innovation challenges and trends in the public sector, as well as successful existing and rewarded innovation cases stemming from EIPA’s European Public Sector Award (EPSA) or the EC’s Toolbox for Quality of Public Administration. You will learn about current trends and tools in innovative policy-making and improved public services used by international organisations such as the European Commission or Nesta, including the reform potential of digital technologies, leading-edge methodologies such as behavioural insights, co-creation and design thinking, and practice the building of local innovation systems and their management.

How will it help you?
This two-day activity will combine presentations and practices – such as a panel session and two ‘Public Sector Innovation Lab’ workshops – to present tools and methodologies to define and manage innovation in your own organisation. You will therefore work with two different approaches and learn how to co-design innovative user-centred services and how to develop an Innovation Agenda: from defining challenges to ultimately converting them into projects ready for launch. You will acquire the skills to formulate challenges, co-create and co-design new services, draft an innovation agenda based on a simulation exercise, and ultimately learn how to develop successful innovation projects.

Who will benefit most?
This course is aimed at public officials and political and other leaders at the forefront of public service design and/or modernisation and reform efforts from all levels of public administration, as well as at policy officers, staff from NGOs, think tanks and other bodies who are eager to learn how to create innovative and radically new policies, services and architectures responding to specific local, regional or national challenges.

The detailed programme of this seminar will be available soon.