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21 Nov 2013

Webinaire: Comment exceller dans la gestion de votre Service Client Cross-Canal

Intervenants – Maria Flament (Leroy Merlin), Nico Henderijckx (Sony Europe) et Frédéric Gilbert (This is Customer) “L’Esprit de Service” et l’excellence de service font dorénavant partie des priorités des organisations. Le produit et la distribution ne sont plus des facteurs différenciant.

Events of the week

Energy Storage Global Conference 2025
Biogases: Leading Globally, Acting Locally Fast-Tracking a Clean, Circular, and Competitive Europe
Future of Road Mobility Forum – FORM Forum 2025
Is the Mediterranean shaping Europe's future?
ACI EUROPE Annual Congress & General Assembly 2025
The must-attend pan-European event for communicators
Combatting fraud in a new era of accountability
Webinar "Building Safer Energy Systems - A Deep Dive Into the EASE Battery Energy Storage System Safety Guidelines"
Sustainability Education: A Key Driver for EU Business Competitiveness
From Data to Action: Empowering Policies for Sustainable Choices - PSLifestyle
European Corporate Governance Conference (ECGC) 2025
Masterclass on the LIFE Programme
ACI EUROPE 16TH Regional Airports Conference & Exhibition
Celebrating World IP Day. Policy Breakfast
Celebrating World IP Day. Networking Reception
Hedging Chaos: How can the EU Shape a new Trading Power?
The European Association Summit 2025 is the must-attend annual gathering for Association professionals across Europe!
Networking event: No reasons required – Moderation and the role of non-alcohol beer
Webinar: 9th European Market Monitor on Energy Storage
Shaping the EU’s Defence Future: Insights into the White Paper
Equitable Access to Medicines Across Europe: The Role of Digital Solutions
Get Ready for the CEF Transport AFIF Calls
Respiratory health risks in the era of increased climate change and natural disasters: preparing EU citizens for current and future challenges of extreme weather events
Eurelectric - EVision 2025: power sector accelerating e-mobility
Trump, Tariffs and Trade: What’s the EU’s New Transatlantic Playbook?
Public Trust in Tax 2024: Latin America and Beyond
Connected Minds, Caring Workplaces: Addressing Mental Health in the Digital Era
Europe’s digital future: leading the next industrial revolution
Repower Ukraine with Energy Storage and Renewables
European Ideas Forum 2024
EU4Health Forum 2024: Shaping Europe’s Public Health Future
BATTERY INNOVATION DAYS 2024
Rising to the challenge: time for action on cardiovascular health
Fraud Awareness Week 2024
AMLA and the new EU AML Rules: Practicalities, Challenges & Opportunities for Finance Professionals
EPRA Sustainability Summit 2024
The Future of Data Centres in Real Estate – Trends, Opportunities, and Investment Potential
Bridging the Gap: Advancing Psoriasis Care in Europe
ACCA Virtual Careers Fair Europe
Overcoming Post-Brexit Challenges: How UK Partners Can Still Access EU Funding
Cementing Europe’s Future: Where Next for Industrial Decarbonisation?
Climate Rights as a New Way to Respond to the Climate Crisis
Annual Event
EU’s 2040 Climate Targets: How could Quantum Tech make a difference?
Power Barometer 2024 – charting Europe’s energy transition past, present and future with data
European Green Deal 2.0: A Better Bargain for Climate and Competitiveness
Connecting Addictions and Cardiovascular Health in Europe
Europe’s Nuclear Dilemma: Evaluating the Need for a Common European Nuclear Deterrent
Bridging the Gap: The New Pan-European Observatory as a Catalyst for EHDS implementation
EU Flu Day 2024 – 15 years on: Updating the EU’s 75% uptake target to manage the triple threat of Flu, COVID-19, and RSV
Worskhop on Methodology for Flexibility Needs Assessments
European Sustainability Education: Supporting Market-Ready Graduates
Report Launch: Grand Challenges for Europe in 2050
#FreePressForumEU: Discussions about the freedom of expression in the EU
GovTech Connect Webinar “Investing in Europe's GovTech Future”
Offside? LGBTQ Inclusion in Professional Football + Public
From Boom to Bust: How can Germany Restart its Economic Engine?
Achieving climate goals and nature restoration in urban settings - WCEF2024 accelerator session
Publication Launch: Timbro Authoritarian Populism Index
Navigating the Digital Future – Balancing Innovation, Ethics, and Security in the EU
WindEurope's Annual Event
Role of hydrogen storage in sector integration perspective
Global Synergy Conference: Unifying Visions, Unlocking Sustainable Realities

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